Branch Manager - Tiranë
Nr. i reklamës i Anegino
AU61AA65
Industria
Shërbime
Përshkrimi i punës
EPPC Albania is currently recruiting a Branch Manager.
Major responsibilities:
• Ensure branch targets, are achieved and exceeded;
• Ensure the best customer experience and creating loyal customers with the company;
• Identify manners and channels to increase sales and revenues for the branch;
• Make sure that the procedures are followed and the processes are in compliance with rules and regulations;
• Train and monitor the performance of new hired employee , according to the procedures and training schedules in force;
• Handle complaints of the customers in a professional manner, collect and report customer feedback continually;
• Communicate proactively with clients to identify their needs and eligibility of granting the funds;
• Operate in compliance with laws and regulations and adhere to lending compliance guidelines.
Requirements for this position are:
• University degree in Business, Finance or related fields;
• At least 1 year of experience in financial institution in similar positions;
• Very good command of English;
• Strong leadership and management skills;
• Excellent communication, interpersonal and reporting skills;
• Customer satisfaction orientation and sales competencies.
Major responsibilities:
• Ensure branch targets, are achieved and exceeded;
• Ensure the best customer experience and creating loyal customers with the company;
• Identify manners and channels to increase sales and revenues for the branch;
• Make sure that the procedures are followed and the processes are in compliance with rules and regulations;
• Train and monitor the performance of new hired employee , according to the procedures and training schedules in force;
• Handle complaints of the customers in a professional manner, collect and report customer feedback continually;
• Communicate proactively with clients to identify their needs and eligibility of granting the funds;
• Operate in compliance with laws and regulations and adhere to lending compliance guidelines.
Requirements for this position are:
• University degree in Business, Finance or related fields;
• At least 1 year of experience in financial institution in similar positions;
• Very good command of English;
• Strong leadership and management skills;
• Excellent communication, interpersonal and reporting skills;
• Customer satisfaction orientation and sales competencies.
Data e aplikimit të fundit : 2 Shtator 2019