Customer Experience Specialist
Nr. i reklamës i Anegino
AT39RG35
Industria
Shërbime
Përshkrimi i punës
Estepremier specialized in hair transplantation, plastic surgeries, eye and dentistry treatment for the international patients. We are Looking for The New Team Members
Estepremier has been expanding its business in European Countries and is looking for Sales Specialists and Customer Experience Specialist to join its team in Tirana.
You are the right candidate for these positions, if you:
• are fluent in written and spoken Italian/Englısh or Spanısh/Englısh.
• excellent communication and negotiation skill
• good listener and able to communicate and convince easily over the phone and online
• are proficient in MS Office applications
• have great attention to detail,
• are passionate, enthusiastic and sales driven,
• are proactive and able to take initiative
JOB DESCRIPTION
As Sales Specialist, you will be expected to:
• deal with patient inquiries via email, telephone, whatsapp, or online chat,
• pass the required information clearly to the patients about medical tourism packages that we offer,
• understand the patient needs, deliver the treatment plans received from the doctors
• give price quotations to patients for medical tourism packages,
• arrange video consultation appointments with doctors
• follow up the leads
• turn the leads into sales
As Customer Experience Specialist, you will be expected to:
• prepare the patient itinerary and book the providers
• assist the patient from the arrival time to departure time
• provide translation when necessary between the patient and the doctor, hospital/hotel staffs and the driver.
• make a short video with the patient to get his experiences and get the written patient review
• answer to questions of the patients after the treatment
• deliver an excellent patient service
Estepremier has been expanding its business in European Countries and is looking for Sales Specialists and Customer Experience Specialist to join its team in Tirana.
You are the right candidate for these positions, if you:
• are fluent in written and spoken Italian/Englısh or Spanısh/Englısh.
• excellent communication and negotiation skill
• good listener and able to communicate and convince easily over the phone and online
• are proficient in MS Office applications
• have great attention to detail,
• are passionate, enthusiastic and sales driven,
• are proactive and able to take initiative
JOB DESCRIPTION
As Sales Specialist, you will be expected to:
• deal with patient inquiries via email, telephone, whatsapp, or online chat,
• pass the required information clearly to the patients about medical tourism packages that we offer,
• understand the patient needs, deliver the treatment plans received from the doctors
• give price quotations to patients for medical tourism packages,
• arrange video consultation appointments with doctors
• follow up the leads
• turn the leads into sales
As Customer Experience Specialist, you will be expected to:
• prepare the patient itinerary and book the providers
• assist the patient from the arrival time to departure time
• provide translation when necessary between the patient and the doctor, hospital/hotel staffs and the driver.
• make a short video with the patient to get his experiences and get the written patient review
• answer to questions of the patients after the treatment
• deliver an excellent patient service
Data e aplikimit të fundit : 20 Tetor 2017