Faleminderit is looking for a Customer Experience Manager
Anegino ad no
AJ66DY31
Industry
Services
Job Description
• Seeking an individual who will be responsible for all customer service questions received by email and/or telephone.
• Logging and investigating the customer enquiry.
• Replying to the customer as required.
• Management of the companies’ member application forms, collecting forms when needed from our partners and processing in Excel and other database.
• Management of questions and queries from our partners.
• Management of other databases as required.
• Must be experienced in Excel and other Microsoft Packages.
• Must be fluent in English.
• Must be willing and able to travel within Tirana as required.
• Having a driving license will be an advantage.
• Will be required to reply to urgent client and partner requests by mobile phone during weekends.
• Opportunities for good candidates to progress into other positions in the company.
• The role would suit a recent graduate and will be based in our office in Commune Parisi.
• Please make sure your Anegino resume is completely filled in.
• Logging and investigating the customer enquiry.
• Replying to the customer as required.
• Management of the companies’ member application forms, collecting forms when needed from our partners and processing in Excel and other database.
• Management of questions and queries from our partners.
• Management of other databases as required.
• Must be experienced in Excel and other Microsoft Packages.
• Must be fluent in English.
• Must be willing and able to travel within Tirana as required.
• Having a driving license will be an advantage.
• Will be required to reply to urgent client and partner requests by mobile phone during weekends.
• Opportunities for good candidates to progress into other positions in the company.
• The role would suit a recent graduate and will be based in our office in Commune Parisi.
• Please make sure your Anegino resume is completely filled in.
Data e aplikimit të fundit : 22 Dhjetor 2013