T-Balkans sh.a. is looking for T.NET junior documentation analyst
Anegino ad no
AC85DO30
Industry
Services
Job Description
We are looking for a candidate to integrate the T.NET team as T.NET junior documentation analyst.
T.NET is the IT subsidiary of T.Group and delivers and maintains the IT and telecom solutions used by the 450 TGroup employees.
The junior document analyst receives requests of users to document new projects (business requirement document, process flow, …), and creates after the implementation all the documentation needed to use the programs (user guides).
The junior document analyst does also alternative tasks like reporting, documentation of IT procedures and regulatory reports, simple IT support tasks … and can sometimes participate in IT development or infrastructure projects.
The working hours actually vary from 08:00 until 20:00 (8h/day in a rolling planning) Monday – Friday, but could be extended in the future.
The candidate must :
-speak, read and write English.
-have a working knowledge of business process documentation, requirements documentation.
-have an IT generic background : able to use/make simple configuration to a PC
-working knowledge of the following tools : Windows, MS Office, MS Visio
-knowledge of relational databases (design/concept, not technical point of view)
-have a basic understanding of TCP/IP protocols and network components (router, firewall, …)
-have a basic understanding of a virtual server infrastructure under VMware
The ideal candidate can have the following plus :
-Speak French is a strong plus. Dutch is also a plus.
-has an experience in contact center/customer care/HR/telecom
-able to make basic IT support actions (configure PC, settings, Active Directory, …)
-has experience with MS SQL Data Tool including BI module
-experience in working with AVAYA telephony (Avaya One-X agent, CMS supervisor), or Asterisk telefony
-basic knowledge of Linux
• Please make sure your Anegino resume is completely filled in.
T.NET is the IT subsidiary of T.Group and delivers and maintains the IT and telecom solutions used by the 450 TGroup employees.
The junior document analyst receives requests of users to document new projects (business requirement document, process flow, …), and creates after the implementation all the documentation needed to use the programs (user guides).
The junior document analyst does also alternative tasks like reporting, documentation of IT procedures and regulatory reports, simple IT support tasks … and can sometimes participate in IT development or infrastructure projects.
The working hours actually vary from 08:00 until 20:00 (8h/day in a rolling planning) Monday – Friday, but could be extended in the future.
The candidate must :
-speak, read and write English.
-have a working knowledge of business process documentation, requirements documentation.
-have an IT generic background : able to use/make simple configuration to a PC
-working knowledge of the following tools : Windows, MS Office, MS Visio
-knowledge of relational databases (design/concept, not technical point of view)
-have a basic understanding of TCP/IP protocols and network components (router, firewall, …)
-have a basic understanding of a virtual server infrastructure under VMware
The ideal candidate can have the following plus :
-Speak French is a strong plus. Dutch is also a plus.
-has an experience in contact center/customer care/HR/telecom
-able to make basic IT support actions (configure PC, settings, Active Directory, …)
-has experience with MS SQL Data Tool including BI module
-experience in working with AVAYA telephony (Avaya One-X agent, CMS supervisor), or Asterisk telefony
-basic knowledge of Linux
• Please make sure your Anegino resume is completely filled in.
Data e aplikimit të fundit : 26 Korrik 2014